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Episode 29 – Gursten v. Doe: A case against fake Google reviews

Negative reviews might seem inevitable. But can a competitor or internet troll post a groundless, one-star review, simply to harm your business? According to a recent Michigan Court of Appeals decision, the answer is “yes.”

In this episode, Chip LaFleur discusses malicious review posting with attorney Steve Gursten. Steve filed Gursten v. Doe in an attempt to uncover and stop his law firm’s competitors from leaving anonymous one-star reviews— and he knows he shares this problem with other firms across the nation.

Our guest this episode is Steve Gursten of Michigan Auto Law.

Steve has been selected a Michigan Lawyer of the Year and has been voted consistently among the top 50 attorneys in Michigan (out of over 65,000 lawyers) by Super Lawyers.

Steven Gursten is the current President of the American Association for Justice (AAJ) Distracted Driving Litigation Group. He is a past-President of the Belli Society, the AAJ Traumatic Brain Injury Litigation Group, the AAJ Truck Accident Litigation Group, and the Motor Vehicle Trial Lawyers Association. He has also been selected a JD Supra 2018 and 2019 Readers’ Choice Award winner – Top Author in the Insurance category for his writing on Michigan’s auto No-Fault laws and insurance litigation. Steven Gursten speaks throughout the country every year, teaching lawyers on such subjects as trial advocacy, traumatic brain injury, truck accident litigation, and on maximizing auto accident settlements.